FAQ's
Frequently Asked Questions (FAQ)
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What products do you offer? We offer a wide range of disc golf equipment, including discs (drivers, mid-ranges, and putters), bags, accessories, and more. Our inventory features products from top brands in the industry, ensuring quality and performance for players of all skill levels.
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Are the products you sell genuine and authentic? Yes, all of the products we sell are sourced directly from authorized distributors and manufacturers. We take pride in offering genuine, high-quality disc golf equipment to our customers.
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Do you offer different colors and designs for discs? Yes, we offer a variety of colors and designs for our discs. However, please note that actual colors may vary slightly from what is displayed on our website due to differences in computer monitors and variations in manufacturing processes.
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What should I consider when choosing discs? When choosing discs, consider factors such as your skill level, throwing style, and the type of shots you typically make. Beginners may want to start with lighter-weight discs and discs with more understable flight characteristics, while experienced players may prefer heavier discs and discs with specific flight ratings.
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Do you offer international shipping? Yes, we do! International shipping rates are calculated based on the destination country, package weight, and selected shipping method. Shipping rates will be displayed at checkout before completing your purchase. Please note that additional customs duties, taxes, and fees may apply upon delivery, which are the responsibility of the recipient, so we recommend contacting your local customs office for more information before placing your order.
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What is your return policy? We want you to be completely satisfied with your purchase. If you are not satisfied with your order for any reason, please contact our customer service team within 30 days of receiving your order for assistance with returns or exchanges. For more details, please visit our Returns & Exchanges policy page.
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How can I contact customer service? If you have any questions, concerns, or feedback, please don't hesitate to contact our customer service team. You can reach us by email at support@beardedslothdiscgolf.com or phone at (843)-692-6278 during our business hours, Monday through Friday, 9am-5pm EST. We're here to help!